Trustwell Group
Privacy Notice
This notice summarizes how Trustwell Group handles information submitted through this website.
Enquiry data
When you submit an RFQ, request contact details, or ask for pricing, we collect the details you provide such as name, phone number, email, company, location, product interest, quantity range and enquiry notes.
Purpose
We use enquiry data to understand your commercial requirement, respond to you, prepare relevant OEM or bulk supply information, prevent spam, and improve our website lead attribution.
Newsletter consent
Newsletter or update emails are sent only when you explicitly opt in. Submitting an RFQ or revealing contact details does not automatically subscribe you to marketing updates.
Analytics
We may use analytics to understand page performance, traffic sources and conversion events. We do not intentionally send names, phone numbers, email addresses or enquiry text into analytics events.
Security and retention
We store enquiry records in a restricted business database and keep them only for legitimate sales follow-up, operational records and abuse prevention. IP addresses are hashed for abuse controls instead of being stored as raw values.
Contact
For privacy questions or data requests, email sales@trustwellgroup.org.